AL-TAWWAB - E-Commerce

E-Commerce, or Electronic Commerce, refers to buying and selling goods and services over the internet. It encompasses a wide range of online business activities, including retail sales, marketplaces, auctions, and even services like streaming and digital downloads.

Key Components of E-Commerce :

1. Types of E-Commerce :

    B2C (Business to Consumer) :

                Any Sellers can sell their products directly to consumers.

            B2B (Business to Business) :

                Any Sellers can sell their products / do the transactions through any agents / sub - companies to consumers.

           C2C (Consumer to Consumer) :

                Consumers can sell the products to any other consumers.

           C2B (Consumer to Business) :

                Consumers can sell the products to any agents / sub companies to consumers.

2. Payment Methods :

   Credit / Debit Cards, Digital Wallets (like PayPal, Google Pay and Apple Pay), Cash, Bank Transfers, and UPI through Payment Gateways / Banks / Financial Services Companies.

3. Logistics and Fulfillments :

   It follows the five most critical phases of SCM are Planning, Sourcing (Warehousing & Inventory Management), Production, Distribution (Shipping & Delivery Methods), and Returns Processing with Refund the payments to the consumers / agents.

4. Marketing Strategies :

   Search Engine Optimization (SEO), Pay-per-Click Advertising (PPC), Social Media, SMS and Email Marketings.

5. Customer Experiences :

   User-friendly Website Design, Mobile Optimization, Customer Service, and Personalized Shopping Experiences.